The recent tornados and storms have left many areas decimated, and now the rebuilding phase begins. The following is some advice from the BBB in dealing with home insurance adjusters.
- Contact your insurance adjuster immediately. Not only does this get the ball rolling on the claims process, but you might be eligible for loss-of-use benefits, which means you could be reimbursed for hotel costs, food, and other living expenses while your house is unlivable.
- Document the damage to your property and possessions thoroughly; take pictures or video if possible. Go from room to room and create a detailed account of your belongings.
- Make any minor repairs to limit further damage to the home. You may be liable for damage that occurs after a storm has passed, so make temporary repairs, such as boarding up broken windows or throwing a tarp over a leaky roof.
- Keep all your receipts spent on supplies and living expenses for future reimbursement.
- Do not make any permanent repairs until you get approval from your insurance company. Your insurer might not fully reimburse you for permanent repairs made without their authorization.
- If your house was destroyed by a major disaster, you may qualify for additional assistance when insurance doesn’t cover all of your losses. Check with the Federal Emergency Management Agency at www.fema.gov for more information.
For more advice you can trust on protecting your home and loved ones before and after natural disasters and other catastrophes, go to www.bbb.org.


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